Processing millions of electronic payments per day, Vesta continually monitors and analyses real-world consumer behavior. Using transactional and customer data, Vesta works with clients to develop new products, design targeted up-sell and cross-sell programs and deliver bonuses and rewards.
Vesta can provide offer and message presentment at key points of the purchase process including outbound SMS and email communications, and via inbound channels such as IVR, Web, CSR and WAP.
Vesta also offers best practice benchmarking and tailored recommendations for promotional offers that drive higher ARPU and decrease churn.
Vesta View Reporting Capabilities
Vesta’s online dashboard offers a full suite of reports delivering key business
metrics to help clients manage their business. Whether clients need robust data
on orders, revenue, channels, price plans and customers, or standard reports citing
revenue, channel usage, and customer trends, this dynamic business reporting tool
can be tailored to provide customized queries by:
- Program
- Order
- Revenue
- Channel
- Price point
flexPoints™ Incentive Rewards
Now there’s a way to thank telecom customers for their loyalty — with rewards tailored to their mobile interests and activities. Using Vesta’s exclusive FlexPoints™ program, operators can incent and reward consumer behavior to build and enhance brand loyalty. To learn more, view the datasheet.